Patient Information

COVID Advice

While in our practice, please observe social distancing and use hand sanitiser provided.

As per instruction from NSW Health, masks are required to be worn.

If you are unwell and have symptoms of COVID, please do not attend our practice in person.  Please discuss your needs with our reception staff and we can arrange a telehealth (phone or video) appointment.

Opening Hours

Monday to Friday – 8:30 am to 5pm
Weekends and Public Holidays – closed

For all emergencies, please call an ambulance on 000

After Hours Services

For all emergencies, please call an ambulance on 000

Dubbo After Hours Phone Service

Tel 02 6941 9082
Weekdays 6pm to 8am
Weekends and Public Holidays 24 hours

Dubbo After Hours GP Clinic

Tel 02 6884 9739
Weekends & Public Holidays 2pm to 5.45pm (closed Christmas Day and Good Friday)
Located in the Day Surgery rooms of Dubbo Base Hospital

Booking an Appointment

Phone (02) 6884 1804 to book an appointment.

If you are an existing patient, we have an online booking option available. New patients to the practice will need to call reception to arrange an appointment.

Please do not book an appointment through email, as we check and respond to email infrequently.

We anticipate that there will be delays due to a high volume of calls.  Please be patient with us, and thank you for treating our staff with politeness, kindness and respect

If you require an urgent appointment because you are unwell on the day, please advise our reception staff.  We have appointments reserved each day for Urgent / Acute conditions.  These can only be booked on the day, and may be booked with another GP at the practice if your regular GP is unavailable.

If you have COVID and need oral anti-viral medications, then please call reception and we can organise a telehealth acute appointment.

Practitioner Hours

Helen Barnett– Dietician: Wednesday and Friday (Thursday by request) View Website

Ange Conn- Perinatal Psychologist: Mondays

Dr Pethidia Mango Monday to Thursday

Dr Heather Maleham Monday to Friday

Dr Ana Phillis Monday & Thursday

Dr Michelle Telfer Tuesday & Friday

Fee Structure

We are a private billing practice, which reflects and enables our commitment to providing quality health care.

Fees are payable at the time of appointment. We accept cash, EFTPOS, and major credit cards. Videoconferencing or phone consults require payment over the phone via credit card.

If an appointment is not cancelled at least 24 hours in advance, there may be a cancellation fee (50% of the appointment fee).

A list of our usual fees will be displayed in the waiting room. A full list of fees is available from reception on request.

Please note that all new patients will require an initial long appointment to be booked.

Prescriptions & Referral Letters

We prefer to see you in an appointment to obtain prescriptions and referrals so that we can review your progress and assess whether the medication remains the best treatment for you.

Prescriptions online and via telephone request

This service is only available for medications that are current and have been prescribed by your doctor within the last 6 months. There may be exceptions to this, at the doctor’s discretion. An appointment may be necessary

Referrals online and via telephone request

This service is only available for current active conditions which your doctor is aware of and has recently reviewed. It is at the doctor’s discretion whether a referral is written or whether an appointment is required